Shopping online can be a great experience. You don’t have to leave the comfort of your home and you can quickly compare and read about all the competing products in order to pick the best one for you. But it can also be a little frustrating if the process isn’t designed correctly.
Looking around for that checkout link, having to fill out registration forms and then being told the product is out of stock isn’t going to make your day. Spend a little bit of time fine tuning your checkout process and polishing off the user experience and you’ll be rewarded with happier customers and more sales. Here are 12 useful tips to help you do just that.
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About The BigTurns eCommerce Blog
The BigTurns Blog is brought to you by Charles Brodeur of BigTurns. BigTurns is a Vancouver, BC consulting company helping Small Business with their sales and marketing. Charles is the President of BigTurns and may be contacted direct by calling (604) 657-1563 or cb@BigTurns.com |
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Small business owners find this blog to be a great resource for sales and marketing strategies.
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Twelve Tips for the Checkout Design
Ending the Online Business Nightmare
Choosing the right software for your website is critical

Last year over 10 million US small businesses were prioritizing their
online business(Forrester), yet managing it is still a nightmare of
confusion and complexity. It’s that nightmare that BigTurns puts to rest with it's "Sales and marketing software for websites", a web-based
application that makes setting up online easy with all the tools that
business owners need to succeed. In contrast to existing solutions, BigTurns completely replaces traditional web hosting with a
business-oriented approach that puts the spotlight on understanding
your customers and getting better results – while saving time and
money.
Marketing Trends and Specialized Systems Slow Business Down
Building an online business is hard work for small business owners. Modern trends in marketing toward blogging and email marketing simply highlight that business owners need more than a plain website. Web analytics, online shopping and lead management are also high on the list of priorities, but vendor selection is daunting and their approach specialized. “In many cases, business owners are working with a fistful of disconnected systems to manage their online business. That means they need to waste time importing and exporting data to keep the systems in sync,” BigTurns' Operations Manager Aidan Leonard says.
BigTurns - A One Stop Solution
BigTurns takes an integrated approach to online businesses with a results focused attitude. By incorporating website management, lead management, email marketing, online shopping, blogs, and business analytics, BigTurns is a one stop solution. Most importantly, BigTurns offers a customer centric vision of your website, with every feature integrated into a central customer database. This means businesses can automatically build customer profiles and track behavior across their online business, to make better decisions and improve profits.
Less Time, Less Money, Better Results
The result is that businesses are saving time and money while achieving more online. “We’ve got customers telling us that using BigTurns is saving them a day of work a week,” Leonard says. And while being able to access so many vital features of your business from a central console is a huge benefit for business owners, there’s a significant cost benefit too, according to Aidan. “You could spend 5 times as much for a solution comparable to BigTurns – and it would need to be custom built by programmers. Our customers are spending less money, and getting more.”
BigTurns runs inside any web browser with no downloads required, and no time consuming setup. The software will be offered on an affordable subscription basis comparable to current web hosting costs. Currently in private beta, you can request an invitation to use BigTurns for 30 days by going to www.BigTurns.com
BigTurns creates software to empower small business owners to take their business online with less fuss and better results.
If you’d like more information on BigTurns, a live product demo or an interview with Charles Brodeur, please contact Aidan Leonard at aidan@BigTurns.com, or on 604-441-3075
Research Sources
Data Source: Forrester report: “Making Sense Of Hosted Commerce Platforms” – 44% of small businesses (roughly 24 million small businesses are operating in the USA) listed internet or ecommerce initiatives as a priority or critical priority.
Avoid the Website Trap: New Thinking for Small Biz Websites
While 87% of small businesses have a website (Forrester), many of these
businesses are being let down by inadequate tools. In response, online
software startup BigTurns has a platform, a web-based
application that completely replaces traditional web hosting with a
fresh, business- oriented approach. BigTurns is the world’s first
web hosting platform that automatically tracks and profiles visitors on
your website, creating a complete picture of customer behavior. This
empowers business owners to know their customers more intimately, make
better business decisions and ultimately improve profits.

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Ways to optimize your Online Shop
The year 2010 should be used to optimize your existing eCommerce
Platform.
Many Online Shops I see out there have enormous potentials for
improvement. Some of them can't be implemented easily, e.g. Clean URLs
(URLs which just reveal their resource, but not their technology) - here
you are often limited by the technology and platform you use. However,
there are many things you can do in the field of technical Search Engine
Optimization (SEO). For this purpose one option would be to create a
whole new template to get started. You can overhaul the GUI (graphical
user interface) and optimize the template for all the search engines
like Google and Yahoo. What needs to be done for this can be listed
quickly:
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5 Steps to SEO On Page Set Up
Ever wonder if the basics from grade school would come in handy in
your business life?
Getting your website ranked best in internet
search results uses all of that knowledge. Search engine results are
based on those science, math and English courses. Internet technology
is the science that allows "spiders" to comb the "web" for data
applicable to a search inquiry. Search engines have unique
mathematical algorithms that formulate your website's relevance to
that inquiry. Finally, your English lesson is where writing the copy
on your website can help tie all of that together for best results. In
the following, you will get valuable tips on creating titles,
copywriting advice, using graphics, and keywords to better place your
website in search rankings.
1. Do Some Research
Do you know where your website ranks in search results for different key words or phrases compared to your competition? Check various search engines such as google.com, ask.com, msn.com, and yahoo.com. Take a look at your website to check how the homepage relates to a consumers search. Look at your competition and how they write their website content. Are they being found? Search for products or services that you're interested in and click those who rank high in the search results. Can you tell why?Read More
About Sales and Marketing Automation
This is the first Post for The eCommerce Blog from Sales and Marketing Automation.
Our mission with this blog is to promote eCommerce Best Practices to Small business owners. We will be including topics that relate to building eCommerce Sites, marketing eCommerce Sites and managing eCommerce Sites.
We are not sure where this journey will take us but the general direction we are going to set out on is to expose the tricks that make successful sites sell.
We will discuss topics like eCommerce Technology, SAAS, Email Marketing, Internet Marketing, Blogging, Content, Conversion, Customer Automation, and more.
I will be the main contributor to the blog postings, and all of our contributors will some how be related to BigTurns Business Systems, an eCommerce Consulting Company with an eCommerce Platform for sale and a team of eCommerce Consultants.
I Hope you like it.
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