If you don't have an existing payment gateway, or you have an offline payment system such as a credit card terminal in your shop, the BigTurns system can capture payment details and send them to you via a secure PDF file. To get started, you'll need to ensure you have Acrobat Reader version 5 or higher installed

You'll need to use a passphrase which is at least 12 characters and contains upper- and lower-case letters as well as at least one digit. You should choose a passphrase which is relatively complex, but still easy enough to remember so that you do not save it or write it down. An example of a good passphrase is "My dog Spot is 1 great beagle!" -- although it goes without saying that you shouldn't use this exact phrase for your own account.

When a user submits payment on your website, you'll receive an email with a PDF attached to it. You'll need to enter your passphrase to open the PDF file.

Important Notes

  • Remember your passphrase, because without it you will not be able to gain access to the payment details for your transaction.
  • The transaction information is not stored at the server and we cannot recover lost files, so we also recommend that you choose at least two addresses to deliver the files to - your regular address, plus perhaps a Yahoo or Hotmail account in case you experience any issues with your mail account.
  • These PDFs are like cheques or old-school charge slips - if you lose them, the only way to replace them is to get the information from your customer again.
  • If you later want to change the address list, you'll need to re-enter the current passphrase (or select a new one) for security purposes.
  • If you change your passphrase, the change will only apply to subsequent transactions. Prior transactions will be encrypted with the passphrase in effect when they were sent.
  • Please note that we will not collect CVV, CVV2, CVC2 & CID as per PCI standards. A Card Verification Value code, CVV, (CVV2 for Visa, CVC2 for MasterCard and CID for AMEX) is the three or four digit number located either on the front or back of a credit or debit card. The effectiveness of this code is limited to the ability to keep it out of the hands of hackers and thief's, which is why it is prohibited by PCI Standards from being stored in any shape of format.